Privacy Policy
Effective Date: August 29, 2026
At Brent’s Pistols, we respect your privacy and are committed to protecting the personal information you provide when using our website, purchasing products, or communicating with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
1. Information We Collect
Depending on how you interact with our website, we may collect:
- Personal Information: Name, billing address, shipping address, email address, telephone number, and account information.
- Order Information: Products purchased, order numbers, transaction details, delivery information, and customer service communications.
- FFL & Compliance Information: Information necessary to process firearm transactions and comply with applicable federal, state, and local laws, including information relating to your selected FFL dealer.
- Payment Information: Payment details necessary to process purchases. Payment information may be handled directly by our third-party payment processors.
- Technical Information: IP address, browser type, device information, operating system, referring pages, and website activity.
- Communication Information: Information you provide when contacting our customer service team, submitting an inquiry, or communicating with us.
2. How We Use Your Information
Brent’s Pistols may use collected information to:
- Process and fulfill orders.
- Verify customer and transaction information.
- Facilitate required firearm transfers through licensed FFL dealers.
- Comply with applicable federal, state, and local laws and regulations.
- Process payments and prevent fraudulent transactions.
- Arrange shipping and delivery.
- Provide customer service and respond to inquiries.
- Maintain transaction and business records.
- Improve our website, products, and services.
- Send important transactional or account-related communications.
- Protect the security and integrity of our website and business.
We do not use customer information for purposes that are inconsistent with this Privacy Policy without providing appropriate notice where required by law.
3. Firearms Compliance & Required Records
Because certain products sold by Brent’s Pistols are subject to federal and state regulations, we may be legally required to collect, maintain, disclose, or retain certain transaction information.
Information relating to regulated firearm transactions may be retained for the periods required by applicable law and may be provided to authorized government agencies, law enforcement authorities, regulators, or licensed FFL dealers when legally required or permitted.
4. Payment Information
Payments may be processed through third-party payment providers. Brent’s Pistols does not intentionally retain complete payment card information when it is processed and stored by a third-party payment processor. Payment providers may collect and process payment information according to their own privacy policies and security practices.
5. Information Sharing
We may share information when reasonably necessary to operate our business or comply with legal obligations, including with:
- Licensed FFL dealers involved in firearm transfers.
- Shipping and delivery providers.
- Payment processors and financial service providers.
- Website hosting, security, analytics, and technology service providers.
- Government agencies, regulators, courts, or law enforcement when required by law or legal process.
- Professional advisors, such as attorneys, accountants, or compliance professionals, where appropriate.
Brent’s Pistols does not sell customer personal information to third-party marketers.
6. Cookies & Website Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to:
- Keep the website functioning properly.
- Remember user preferences.
- Understand website traffic and usage.
- Improve website performance.
- Detect suspicious activity and protect against fraud.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You acknowledge that information transmitted over the internet may carry inherent security risks.
8. Data Retention
We retain personal and transaction information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by applicable law. Certain firearm transaction and compliance records may be retained for legally mandated periods.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:
- Request access to certain personal information we maintain about you.
- Request correction of inaccurate information.
- Request deletion of information where legally permitted.
- Ask about how your information is collected and used.
- Opt out of certain marketing communications.
Some requests may be limited or denied where information must be retained to satisfy legal, regulatory, security, fraud-prevention, or recordkeeping requirements.
10. Marketing Communications
If you subscribe to promotional communications from Brent’s Pistols, you may unsubscribe at any time by following the unsubscribe instructions included in the communication.
Even if you opt out of marketing communications, we may continue sending necessary transactional or service-related communications concerning your orders, account, or legal obligations.
11. Third-Party Websites
Our website may contain links to third-party websites, services, payment providers, shipping companies, or other external resources. Brent’s Pistols is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.
12. Children's Privacy
Our website and services are not intended for individuals who are under the applicable legal age to purchase regulated products. We do not knowingly collect personal information from children for the purpose of purchasing regulated products. If you believe a child has provided personal information to us, please contact us so that we can review and address the matter appropriately.
13. Changes to This Privacy Policy
Brent’s Pistols may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. When changes are made, the updated policy will be posted on this page with a revised effective date. Your continued use of the website after an updated Privacy Policy is posted constitutes acceptance of the revised policy to the extent permitted by law.
14. Contact Us
If you have questions about this Privacy Policy, wish to request information about your personal data, or have a privacy-related concern, please contact us:
Brent’s Pistols
Email: support@brentspistols.com
We will review privacy inquiries and respond within a reasonable period, subject to applicable legal and regulatory requirements.
